The HIVE was THRIVEing! This year’s SHFM WISE Experience was buzzing beyond expectations. The third annual event was held in Boston, Massachusetts on March 18-19. The two-day conference was a record-breaking success, bringing together the SHFM community of professionals dedicated to advancing women in workplace hospitality.

Running a hospitality team is complex, from onboarding to scheduling to tracking performance. AI is changing the game. It helps managers deliver personalized training, optimize schedules, and provide real-time feedback. The result? Happier employees, stronger teams, and careers that thrive. At SHFM, we’ve seen firsthand how AI makes workforce management smarter and simpler. AI-Powered Training […]

It all started from humble beginnings. Through the SHFM association with the US Air Force John L Hennessy Program, (where certain civilians are tasked with assisting Air Force Personnel in evaluating their foodservice establishments across the globe), it became evident to each of the “travelers” that the “sacrifice and service” that is often heard is real, demanding, and downright difficult.

With rising competition and unpredictable costs, restaurants struggle to manage supply chains and inventory efficiently. AI is transforming the industry by providing accurate forecasting and real-time insights, helping owners reduce waste, save money, and operate more smoothly. Adopting AI-powered tools gives restaurants a clear edge in today’s fast-paced market. The Key Benefits of AI-Driven Supply […]

Rising Star Spotlight Ryan Meliker District Manager Sodexo In your Rising Star application, you talk about your background as a chef and in fine dining, as well as the hotel industry. How has this experience translated to the Workplace Hospitality field? The transition from luxury hotel and fine dining operations to workplace hospitality has certainly […]

Back-of-house operations are entering a new era as AI and robotics take on the heavy lifting in commercial kitchens. Automated cooking systems, smart appliances, and data-driven planning tools are boosting consistency, reducing waste, and simplifying daily workflows. Back of the House Food Production Kitchen robotics are transforming how restaurants and large-scale food operations prepare dishes, […]

AI robots are quickly changing how restaurants work by helping with jobs like serving food, cooking, and handling orders. As technology gets better and it becomes harder to find workers, more restaurants are using robots to work faster and give customers a better experience. In this blog, we’ll look at how AI robots are changing […]

AI is transforming the foodservice industry by blending technology with hospitality. As restaurants embrace AI, they’re changing how they interact with customers, streamline operations, and manage staff. Let’s explore how AI is transforming the dining experience by merging innovation with exceptional service. Enhancing Customer Experience Through AI Solutions AI is changing how restaurants connect with […]

The 12th Annual SHFM Hunger Games united members for an evening of fun, teamwork, and giving back — raising over $40,000 for Food Now and supporting local communities through friendly competition, philanthropy, and camaraderie.