For years, workplace dining success was measured by simple metrics like meals served, food costs, labor expenses, and profitability. While those numbers still matter, today’s dining programs are expected to do much more than provide meals. As organizations adapt to hybrid work, return-to-office initiatives, and changing employee expectations, workplace dining has become a key part […]

Once a year, the leaders shaping Workplace Experience put their day-to-day challenges on pause to share ideas, benchmark performance and explore what’s next. That’s exactly what happens at the 2026 SHFM National Conference, taking place October 6-8, 2026, at the historic Palmer House in Chicago. If you’ve ever returned from a conference wondering whether it […]

As organizations continue navigating return-to-office (RTO) policies, talent shortages, and evolving employee expectations, workplace dining has emerged as more than just for convenience. Foodservice programs are being viewed more often lately as a strategic workplace amenity, one that influences recruitment, retention, employee engagement, and even office attendance. For hospitality and foodservice operators, this shift presents […]

Rising Star Spotlight Lauren Beckwith Program Manager, Food Experiences Guckenheimer at Google You have been through our Rising Star Program, as well as our Julie and Rudi Flik Rising Star Continuation Program and now chairing our 2025-26 Rising Stars, how have these experiences translated into personal and professional growth for you? My involvement with SHFM, […]

After years of hybrid work schedules and fluctuating attendance patterns, many employers are increasing their in-office requirements. Companies across industries continue to implement new return-to-office (RTO) policies. Recent workplace data show that average U.S. office occupancy frequently exceeds 50% on peak days, with Tuesdays, Wednesdays, and Thursdays remaining the busiest days of the week. At […]

COVID-19 didn’t just send employees home – it changed how we work. Offices shifted from fully remote to hybrid, and now many organizations are bringing people back on-site more regularly. But here’s the challenge: employees may be returning to the office, but they’re not returning to the cafeteria. The old model of steady attendance and […]

A deployed Airman shares heartfelt thanks for SHFM care packages sent to Jordan — including coffee that fueled his team through the 12-Day War with Iran.

The HIVE was THRIVEing! This year’s SHFM WISE Experience was buzzing beyond expectations. The third annual event was held in Boston, Massachusetts on March 18-19. The two-day conference was a record-breaking success, bringing together the SHFM community of professionals dedicated to advancing women in workplace hospitality.

Running a hospitality team is complex, from onboarding to scheduling to tracking performance. AI is changing the game. It helps managers deliver personalized training, optimize schedules, and provide real-time feedback. The result? Happier employees, stronger teams, and careers that thrive. At SHFM, we’ve seen firsthand how AI makes workforce management smarter and simpler. AI-Powered Training […]